State Supply accepts VISA, Mastercard, American Express and Discover. A credit card authorization form must accompany all orders paid by credit card.
The credit card form authorizes State Supply to bill the card for rental charges, late fees, handling charges and/or loss and damage fees.
The rental fee and security deposit will be processed in advance of picking up the order.
A security deposit, based on value of merchandise rented, will be processed as a “hold/authorization”.
If the order is returned on time without any loss or damage, the hold/authorization will expire.
If any merchandise is lost, damaged, altered and/or returned late, State Supply will notify the cardholder,production coordinator or the decorator of the fees involved before charges are placed on the card.
Open accounts are available for TV and Film productions.
In order to establish an open account with State Supply, we request that you provide us with your account information & credit references .
A security deposit is required for all open accounts.
Our props and set dressing are rented on a weekly basis beginning on the day of pick-up and continues for seven days.
We allow one extra “grace” day (eighth day) to return the props. Additional fees will be incurred on late returns.
If an order is cancelled after it has been processed and packed, a restocking /handling fee will be assessed for those items.
State Supply offers extended term production rentals to our customers.Please let a customer service representative know if you would like to do a production rental when you place your order.
Requests for student pricing will be submitted to a State Supply manager for approval. A valid student ID card is required in order to process the order.
State Supply is required to collect all New York State and local sales taxes.Please provide us with all required tax forms if you have exempt or resale status.
Props and set dressing may not be altered, stained or painted. Any alteration must be pre-approved by a customer service representative.